My name is Gary Brouwer.
I am a Graduate and Trade Qualified in Electronics, PC Servicing and Computer Hardware Engineering.

Why pay for someone with vague or no qualifications?

You can call me for an expert, friendly, free, no obligation phone evaluation of your desktop, laptop, network, wireless problem.

I have built, maintained, repaired computers and networks for over 20 years. I started with a Honeywell mainframe and still have my original IBM DOS PC. I can work with Windows 7, Vista, XP, OSX and Linux.

This is a 100% Australian business based in Darlinghurst Sydney . I do not have employees, it is not a franchise or a booking agency. I do all the computer repair work myself.

I work only by appointment only and usually within 10km of the Sydney CBD. This keeps my costs low and the service personal.

I speak plain English and you won't get treated like an idiot. If I don't answer leave a message and I will call you back promptly.

Regardless of who you call the FIRST step should always be to back up your valuable data if possible and then to have the problem properly diagnosed BEFORE any repairs are attempted.

So if I sound like your sort of computer repair person then give me a call in Sydney on 9029 1955.

What are your rates?
Basic rate is $77/hr. Minimum of $38.50 plus traveling time and spare parts if applicable. Most of my onsite repairs are within 10km of the Sydney CBD.

Why are your rates lower than many?

I work only by appointment. I do not have a shopfront. I do not pay franchise or booking fees. I do not have employees. My overheads are low and the service is personal. If you want to save more money you can bring the computer/laptop to me in Darlinghurst.

Do you have price caps to prevent run away repair bills?

Yes I do. I believe that you should not have to pay for more than two hours for any single repair issue. Most single issue computer repairs can be done for between $77 - $154 (plus parts and travel time if any).

Do you repair laptops?
Yes I do. It is important to correctly diagnose where the problem lies. Older laptops are often not worth repairing as you can buy a new laptop for under $600. I will advise you on this as part of the diagnosis.

Do you repair Apple Macs?
Yes I do. Again it depends on a correct diagnosis. I mostly do data recovery and hard drive replacements. Anything less than a G4 or unable to run OSX may not be worth repairing. (I am currently NOT doing screen or motherboard repairs).

What sort of warranty do you give?

All parts have a minimum of 12 months. All my repairs three months. Because I do the repair properly and use only high quality parts I rarely if ever need to return to do a warranty repair.

Can you setup or fix my network/wireless/ broadband etc?

Yes and its charged at the same rate. I can fix difficult problems in your home or business network. I am partially Cisco trained. I have a number of clients running Microsoft Server 2000/2003. Make sure your wireless networking is secure.

Can you advise me and/or sell me computer equipment?

I can do both. You do not need to buy from me and in many cases I will refer you to a stand out special elsewhere. I do sell a lot of pre- built systems and LCD monitors. All come with a minimum 12 month 3rd party onsite warranty.

What are your green credentials?
I now prefer to bicycle to onsite repairs where it is quicker to do so in the inner city. I pay extra to use zero greenhouse gas emission power for both electricity and gas in my workshop and home.

What else do you?
When I am not out cycling I can setup and manage your online advertising using Google Adwords. I also tweak existing setups. I will get you more clicks for less money. Apart from word of mouth it is the only advertising medium I use myself.